Business Process Block
Document business processes with sequential steps, actors, systems, inputs/outputs, KPIs, and SLA targets.
The Business Process block documents end-to-end business processes. It captures the sequence of activities, responsible actors, systems involved, required inputs, expected outputs, and performance metrics for process monitoring and improvement.
When to Use
Block Properties
Process Categories
Process Status
Example: Order Fulfilment Process
A core business process for e-commerce order handling.
Example: Employee Onboarding Process
A support process for HR operations.
Example: Change Management Process
A management process for controlled changes.