Business Capability Map Template

Shows the business capabilities required to deliver outcomes, independent of organisation structure or technology. It maps the strategic planning, customer engagement, and product lifecycle functions alongside the operational delivery, financial stewardship, and workforce enablement layers, plus the compliance and technology foundations that underpin them. Use this diagram to communicate what the business does rather than how it is implemented.

Example

The diagram below shows the template structure. Load this template in the diagram editor to customise it for your project.

Diagram Composition

This template includes the following elements as a starting point.

Getting Started