Product and Service Architecture Template
Documenting the organisation's products and services, their structure, and the capabilities that deliver them
The Product and Service Architecture template provides a structured approach to documenting the organisation's products and services, their structure, and the capabilities that deliver them.
Template Sections
This template includes 6 sections.
Product and Service Overview
Describe the product and service portfolio, the categorisation scheme, and how products align with business...
Product and Service Architecture Diagram
Diagram section
Product and Service Catalogue
Document each product and service: its description, target customer segment, the capabilities it requires, the channels...
Product-Capability Dependencies
Map each product to the business capabilities it requires, indicating critical vs supporting dependencies
Product Ownership
Document who owns each product: the product manager, the delivery team, the support model, and the governance structure
Product Architecture Risks
Document risks: products with shared dependencies creating fragility, products without clear ownership, capability gaps...
Section Details
Block Types Used
| Section | Block Type | Purpose |
|---|---|---|
| Product and Service Overview | Rich Text | Describe the product and service portfolio, the categorisation scheme, and how... |
| Product and Service Architecture Diagram | Diagram | Diagram section |
| Product and Service Catalogue | Service Catalogue | Document each product and service: its description, target customer segment,... |
| Product-Capability Dependencies | Dependency Matrix | Map each product to the business capabilities it requires, indicating critical... |
| Product Ownership | Component Responsibility | Document who owns each product: the product manager, the delivery team, the... |
| Product Architecture Risks | Risk | Document risks: products with shared dependencies creating fragility, products... |
Getting Started
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