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Decision Authority and Escalation Model Template

Defining who can decide what and at what level, preventing decision paralysis and shadow architecture

The Decision Authority and Escalation Model template provides a structured approach to defining who can decide what and at what level, preventing decision paralysis and shadow architecture.

Template Sections

This template includes 6 sections.

Authority Model Overview
Describe the decision authority model: the authority levels, the decision categories, and the escalation triggers
Decision Authority Diagram
Diagram section
Decision Authority RACI
Map who is responsible, accountable, consulted, and informed for each decision category: technology selection,...
Decision Authority Principles
State the principles: decisions at the lowest competent level, cross-cutting decisions require coordination, all...
Escalation Process
Document the escalation process: when to escalate, to whom, the information required, the expected response time, and...
Decision Authority Risks
Document risks: authority gaps where no one can decide, authority overlaps where multiple people claim ownership,...

Section Details

Block Types Used

Content blocks used in this template
SectionBlock TypePurpose
Authority Model OverviewRich TextDescribe the decision authority model: the authority levels, the decision...
Decision Authority DiagramDiagramDiagram section
Decision Authority RACIRACI MatrixMap who is responsible, accountable, consulted, and informed for each decision...
Decision Authority PrinciplesPrincipleState the principles: decisions at the lowest competent level, cross-cutting...
Escalation ProcessOperational NoteDocument the escalation process: when to escalate, to whom, the information...
Decision Authority RisksRiskDocument risks: authority gaps where no one can decide, authority overlaps...

Getting Started