Business Process Block
Document business processes with step sequences, actors, systems, inputs, outputs, and KPIs.
Overview
The Business Process block documents business processes with detailed step sequences including actors, systems involved, and outputs. It captures process metadata such as category, trigger events, inputs, outputs, KPIs, and SLAs. Use this block to create detailed process documentation for business analysis and process improvement.
Order Fulfilment Process
A core business process for order fulfilment operations.
Support Process
A support business process for handling customer enquiries.
Block Properties
| Property | Required | Description |
|---|---|---|
| processId | No | Unique process identifier |
| name | Yes | Process name |
| description | No | Process description |
| owner | No | Process owner |
| category | No | Category (core, support, management, operational) |
| triggerEvent | No | What triggers the process |
| steps | No | Array of step objects |
| inputs | No | Array of process inputs |
| outputs | No | Array of process outputs |
| systems | No | Array of systems involved |
| kpis | No | Array of key performance indicators |
| sla | No | Service level agreement |
| status | No | Status (active, draft, under-review, deprecated, optimising) |
| notes | No | Additional notes |