Service Catalog Block
Document services with ownership, status, SLA metrics, and dependencies. Create a complete registry of your organisation's service landscape.
The Service Catalog block documents individual services within your architecture. Track ownership, operational status, SLA targets, dependencies, and documentation links for full service management.
When to Use
Block Properties
| Property | Required | Description |
|---|---|---|
| Name | Yes | Service name |
| Description | No | What the service does |
| Status | No | Operational status: Active, Deprecated, Planned, or Retired |
| Tier | No | Service tier: Critical, Standard, or Internal |
| Owner | No | Owning team or individual |
| Contact Email | No | Support or owner contact email |
| SLA Availability | No | Availability target (e.g., 99.9%) |
| SLA Response Time | No | Response time target |
| Dependencies | No | Services this depends on |
| Dependents | No | Services that depend on this |
| Documentation URL | No | Link to full documentation |
Service Tiers
Status Values
Example: Critical API Service
A tier-1 service with strict SLA requirements.
Example: Internal Service
An internal service with relaxed SLA requirements.
Example: Deprecated Service
A service being phased out.
Editing Service Catalog Entries
| Action | How To |
|---|---|
| Set Status | Select from the status dropdown with visual badges |
| Set Tier | Choose the service tier from the dropdown |
| Add Dependencies | Enter dependency names as tags |
| Add Dependents | Enter dependent service names as tags |
| Preview | View status and tier badges in the preview |