Cloud Service Dependency Map Template
Mapping reliance on managed cloud services, their SLAs, and the impact of each service becoming unavailable
The Cloud Service Dependency Map template provides a structured approach to mapping reliance on managed cloud services, their SLAs, and the impact of each service becoming unavailable.
Template Sections
This template includes 6 sections.
Service Dependency Overview
Describe the scope of managed service dependencies, the cloud provider(s) involved, and how service health is monitored
Cloud Service Dependency Graph
Graph Diagram section
Service Dependency Matrix
Map each managed service with its SLA, the applications that depend on it, the impact of unavailability, and any...
Critical Service Outage
Document what happens when the most critical managed service fails: affected applications, automatic mitigation, manual...
Service Dependency Risks
Document risks: concentration of dependencies on single services, services with no fallback, SLA gaps, and vendor...
Service Health Monitoring
Document how managed service health is monitored: vendor status page integration, synthetic checks, and alerting for...
Section Details
Block Types Used
| Section | Block Type | Purpose |
|---|---|---|
| Service Dependency Overview | Rich Text | Describe the scope of managed service dependencies, the cloud provider(s)... |
| Cloud Service Dependency Graph | Graph Diagram | Graph Diagram section |
| Service Dependency Matrix | Dependency Matrix | Map each managed service with its SLA, the applications that depend on it, the... |
| Critical Service Outage | Failure Scenario | Document what happens when the most critical managed service fails: affected... |
| Service Dependency Risks | Risk | Document risks: concentration of dependencies on single services, services with... |
| Service Health Monitoring | Operational Note | Document how managed service health is monitored: vendor status page... |
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